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If more customers = more revenue, then customer retention needs to be at the forefront of your business. Mentor is an incident-based customer experience platform that helps increase ROI. By focusing on one-to-one interactions, Mentor opens the door to customer success and keeps them coming back so your bottom line never suffers.
Collect Feedback
Mentor gives you direct access to your customers. By focusing on actual customer problems rather than general satisfaction surveys, you can zero-in on specific issues and get detailed feedback on problems as soon as they arise.
Respond Directly to Customers
Your customer success team can immediately contact team members across multiple locations to solve issues in real-time – or they can reach out to customers directly via email, SMS, or a phone call.
Create Customer Happiness
Before an unhappy customer even leaves your store, you can turn a negative experience into a positive one before they go to Yelp or social media to voice their frustration.
Interested in Learning More?
Complete the form to schedule a free demo and learn how Mentor can work for your industry.
Interested in Learning More?
Complete the form to schedule a free demo and learn how Mentor can work for your industry.
Interested in Learning More?
Complete the form to schedule a free demo and learn how Mentor can work for your industry.